Codeex is keen to provide all services with high quality, in accordance with the vision and mission of Codeex, to achieve its objectives by providing all services according to quality standards and directing all efforts to meet the needs of customers in a way that exceeds expectations.
Codeex is committed to adopting and implementing the quality policy through the application of the international standard, ISO 9001: 2015 quality management system and the following directives:
- Providing high quality services that meet the needs and satisfaction of the various interested parties.
- Setting smart objectives and reviewing them on an ongoing basis and ensuring the dissemination of quality concepts and the commitment of employees to regulations.
- Keeping abreast of best practices to develop operations and services and provide them in an innovative way to delight customers.
- Work to provide the necessary resources to ensure the efficiency and effectiveness of the applied quality management system and strive to motivate, involve, and train employees to achieve the intended goals.
- Commitment to federal and local legislation, regulations, laws, and international standards with the effective application of the standards of the ISO 9001:2015 Quality Management System.
- Ensure the quality of management processes, adjust, and update documents, and continuously improve the quality management system.
This policy has been prepared and disseminated to the various interested parties through the various available means, and the responsibility for its implementation rests with all employees working in the department. The management is committed to reviewing and updating it annually to ensure its effectiveness and compatibility with the activities and services of Codeex.